Category Manager

Category Manager



Job Purpose

As a Category Manager, you are responsible for our product portfolio and fulfiller network. Our products are at the centre of everything we do!

You will have the drive and passion, together with strong analytical skills to constantly improve and expand our products and fulfilment network. Leading and mentoring the Product Data Analyst and Product Systems Administrator, identifying best practise opportunities and putting forward business cases and recommendations.

Working with many stakeholders across the business you will support our growth plans by evaluating many data points, seeking input from key teams including Marketing, Sales, Production and Customer Success.

You will be responsible for the setting the selling price, negotiating and understanding the costs to maintain a healthy gross margin.  Conducting research and competitor analysis, to create and optimise our products and fulfiller selection.

Key Tasks and Responsibilities

  • Own the product backlog by ensuring there is sufficient supporting information collated to allow appropriate weighting in line with the company’s overall strategic vision
  • Run daily stand ups to ensure consistent progress from multiple stakeholders, discuss roadblocks and potential solutions and provide guidance on route forward.
  • Gather findings, provide commentary and conduct retrospective meetings to promote continuous improvement and ensure we release value from our efforts.
  • Build strong relationships with stakeholders throughout the business to understand departmental needs and the business context, identifying opportunities to provide insights
  • Evaluate competitor analysis for product pricing, positioning and trends
  • Evaluate product performance, optimising each product category in line with our strategic objectives
  • Evaluate fulfillers performance and increase volumes to create a robust and mutually beneficial fulfiller network
  • Management of our fulfiller network, providing performance feedback through reporting and monthly or quarterly reviews
  • Evaluate costs, margins and volumes of products and provide insights and commentary to support make or buy decisions of products
  • Provide input on promotional marketing roadmaps ensuring they are consistent with product and fulfillment strategies
  • Responsibility for maintaining our costing models and setting the selling price
  • Perform risk management studies for our fulfiller network ensuring we have continuous supply to the quality our customers expect.
  • Responsibility for documentation of agreements, specifications, performance
The ideal candidate will bring experience to the role and will have:

  • Previous experience of category management, buying or procurement
  • Knowledge of pricing strategies and competitor analysis
  • Strong interpersonal skills including coaching, collaborating, and team building
  • Ability to manage conflict and change effectively
  • Expert analytical, planning, and organisational skills with an ability to manage competing demands
  • Commercial acumen and a strong knowledge and understanding of our business
  • The tenacity to ensure objectives, goals, and commitments are met.
  • Excellent communications and presentation skills with the ability to tailor interactions to suit different stakeholder groups
  • A creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view
  • Proficiency in using MS Office with advanced knowledge of Excel, and ideally experience of using BI software (we use Looker)

It would be great if they brought:

  • Ecommerce experience
  • Experience in the print industry or knowledge of printed products

The role can be based remotely in the UK or in our offices in Dundee on a full-time or hybrid basis.

Salary will depend on experience, but we expect to pay circa £45,000.

In addition to salary, we have a range of benefits including:

  • 30-33 days holiday
  • Birthday Day Off
  • Volunteer Time Off
  • Health cash plan (including optical and dental cover)
  • Life cover
  • Bonus
  • Employee discounts for our own products and related brands including Vistaprint
  • A discount site including discounted gym memberships, cinema tickets and other leisure and shopping discounts
  • Cycle to Work
  • Recommend a Friend scheme

We also have a values driven company culture which includes:

  • A strong focus on learning and development
  • Recognition awards
  • A fully funded staff Christmas party and regular company social events